Product requests
- Item type and application
- Grade, size & standard
- Quantities required
- Documentation needed
Contact · Let's talk
Tell us whatyou need.
Whether you have a product requirement, procurement question, or engineering project to discuss, our team is ready to hear from you.
Get in touch
Start a conversation.
Share a few details about your enquiry and we will help you identify the next step. For product enquiries, include specifications, quantities, and delivery requirements where available.
General enquiries
info@primeorleans.comProduct & service enquiries
inquiry@primeorleans.comWhat happens next
- We review your enquiryOur team reads every submission and routes it to the right specialist.
- We reply by emailWe follow up with questions, options, or a quotation as appropriate.
- We agree next stepsOnce the scope is clear, we confirm timelines and how we will work together.
Help us help you
What to include.
Detailed enquiries let us respond faster and more accurately. Include whatever applies to your requirement.
Service requests
- Project or facility overview
- Scope of support needed
- Key milestones
- Existing specifications or drawings
Delivery details
- Delivery location
- Required delivery date
- Site access requirements
- Preferred contact person
Your enquiry is sent securely to our team. Please do not include passwords, payment card details, or other sensitive information. Large drawings or documents can be shared by email after we reply.
Contact questions
Before you send.
Can I attach drawings or specifications?
The form accepts text only. Describe your requirement and mention that you have documents to share; we will reply by email so you can send them.
Which email address should I use?
Use inquiry@primeorleans.com for product and service enquiries, and info@primeorleans.com for general questions. The form above reaches our enquiries team directly.
I have not received a reply. What should I do?
Check your spam or junk folder for our response. If you still cannot find it, email inquiry@primeorleans.com directly and mention the date you submitted the form.